SiteProtector is not just an automated management system.  We are here when you need us.  We offer flexible helpdesk and onsite hours to fit your needs.

At Lighthouse, cybersecurity is our top priority. We implement robust security protocols designed to safeguard your sensitive data from potential threats. This includes advanced firewalls, comprehensive antivirus solutions, and sophisticated intrusion detection systems, all working together to create a strong defense against cyber attacks.

However, we recognize that no system can be perfect or omnipresent. To enhance our protective measures, we partner with a highly trained 24/7 Security Operations Center (SOC). This dedicated team monitors your systems around the clock, ensuring that any suspicious activity is detected and addressed promptly, even when we’re not on-site.

But we don’t stop there. We have also integrated an AI security response system capable of taking swift action across our entire customer base in just 11 seconds. This rapid response capability significantly enhances our ability to mitigate threats and minimize potential damage.

To ensure ongoing protection and compliance, we conduct regular security audits and compliance checks. These assessments help verify that your organization adheres to industry regulations and best practices, giving you peace of mind knowing that your security measures are both effective and up-to-date.

Technical challenges can arise at any time, which is why our dedicated Lighthouse support team is available 24/7. Whether it’s a minor glitch or a critical system failure, you can count on our experts to provide prompt and effective solutions, reducing disruptions to your business operations.

From managing your servers and networks to handling software updates and security patches, We takes care of all aspects of your IT infrastructure. Our comprehensive services include:

• Network Management: We ensure your network is secure, optimized, and running smoothly, facilitating seamless communication and collaboration within your organization.
• Data Backup and Recovery: Protecting your data is crucial. Our backup solutions safeguard your information and provide quick recovery options in the event of data loss, ensuring business continuity.
• Public and Private Cloud Services Management: If you utilize cloud solutions, we help manage and optimize these resources, ensuring they integrate seamlessly with your existing infrastructure.
• Hardware and Software Management: We assist in the procurement, installation, and maintenance of hardware and software, equipping you with the right tools to achieve your goals.

We believe that IT should align with your business objectives. Our managed services include strategic planning sessions to assess your current technology landscape and recommend enhancements that support your growth. This forward-thinking approach ensures that your IT infrastructure evolves alongside your business needs.

As your business grows, your IT needs may change. Our SiteProtector managed services are designed to be scalable, allowing you to easily adjust your service levels and resources based on your current demands. This flexibility helps you stay agile and responsive in a rapidly changing environment.

Being proactive is essential, but it only goes so far in ensuring your systems and business remain operational. When it comes to continuity, we plan ahead for the “unthinkable,” so you don’t have to scramble when faced with natural disasters, emergencies, or unexpected system outages. With our experience and proven business continuity best practices, the SiteProtector Continuity service ensures your business stays resilient, no matter what challenges arise.  What truly sets SiteProtector Continuity apart are our unique offerings:

• Backing Your Business, Not Just Your Data: We don’t just focus on data backups; we ensure the continuity of your entire operation. We maintain an inventory of essential equipment—servers, firewalls, laptops, and other equipment—that you can use at no extra cost during emergencies. This means you can quickly resume operations without the hassle of sourcing replacements.
• Ready-to-Run Disaster Recovery: Our service includes a fully functional replica of your servers housed in our secure data center. In the event of a worst-case disaster scenario, all you need is an internet connection to access your systems and get back to work from anywhere in the world.
• Direct Control and Support: We handle our continuity solutions in-house, meaning there’s no middleman involved. By hosting everything in our secure data centers, we streamline the recovery process. When things go south, you only need to take one step to get your business back online, reducing downtime and ensuring a swift recovery.

With SiteProtector Continuity, you gain peace of mind knowing that your business is equipped to handle any disruption effectively. Our proactive approach and dedicated support help keep your operations running smoothly, no matter the circumstances.